Thought, and trusting action, provoking piece.

A key ingredient is taking classic HR processes stages further - knowing one's self and how you are seen, heard and experienced by others as a manager, colleague and always a leader (No matter hierarchy we are all are leaders at different times, in different settings).

Thence, how organisational culture works to draw through the unique skills and attributes of each, any and all of us.

As a person carrying my own baggage and just concluding an evaluation of highly reputable organisation working in some of the most stressful conditions imaginable (Humanitarian and development work in a fragile context), your points have been reinforced practically in how we are to build recommendations (and action) for those who may well be removed from daily realities and fixated with a 'bottom line' when people are not always top priority