Interesting separation Alex - the separation of normative and exploratory new to me this one.
A couple of notes
Decision points fitting to inflection points, internal or external nexus of control and how to define influence on the operational environment?
Perhaps fit back to the analysis of the organisation - thinking of some organisations with structures and stakeholders entailing even when they are normative they still do not control decision making per se.
Interesting lines of inquiry
Rachel - here is the expertise in helping others. In the UK presently, seems every other person selling power. In East Africa, buying in franchises for drop cargo.
We need to look further at how we work beyond selling what other people can sell. Step One
